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FAQ

East Bay Pool Care FAQ

At Advance Pool Care, Inc, we answer the questions pool owners ask most about weekly pool service: our three plans, repairs, equipment installation, our pool and spa maintenance license and the six towns we serve. Call us at (925) 309-4685, Mon–Fri 8am–5pm, if yours is not here.

Weekly pool service plans in Contra Costa County

How much does weekly pool service cost in Contra Costa County?

Plan and pool decide it. Chem Only is the smallest plan because it is water balancing only; Full Service adds brushing, basket cleaning and vacuuming on our weekly pool cleaning service plans. Call (925) 309-4685 with the pool's size and condition for a quote.

Which pool plan should I choose in Contra Costa County: Chem Only, Chem Plus or Full Service?

If you clean the pool yourself, Chem Only covers the water and nothing else. If you want the walls, steps, leaves, baskets and sweep bag handled too, with minor equipment diagnostics, pick Chem Plus. Full Service is the same visit plus a vacuumed floor.

How often is pool service done in Contra Costa County?

Weekly, on every plan. The water gets balanced each visit, and the cleaning work on Chem Plus and Full Service happens on that same stop.

Does pool service in Contra Costa County include filter cleaning?

Filters run on their own schedule, separate from the weekly stop: quarterly, twice a year or once a year, set by the pool and how hard the filter works. Ask when you sign up.

What does weekly pool maintenance include in Contra Costa County?

Every weekly maintenance plan includes chemical balancing. Chem Plus adds brushing walls and steps, removing surface leaves and emptying the skimmer, pump basket and sweep bag, plus minor equipment diagnostics. Full Service adds vacuuming the pool floor.

Can you keep up my Contra Costa County pool while I am traveling?

Yes, your plan keeps running while you are away, so the visits do not depend on you being home. When you sign up, tell us how the tech gets to the pool and equipment.

Pool repair and equipment installation in Contra Costa County

Do you repair pool equipment in Contra Costa County and the Tri-Valley?

Yes. Pump, filter and heater repair is part of our work, and reviewers on Google mention a replaced heater, an installed pump and filter, a cleared pool line and a new auto-fill float. When you call, say what equipment it is and what it is doing.

Should I repair or replace an old pool pump in Contra Costa County?

Look at three things: how old the pump is, whether parts can still be had and what the repair costs next to a new pump. A variable speed pump is worth asking about if you do replace it.

Do you fix small pool leaks in Contra Costa County?

We handle pool leak repair on minor equipment leaks: the pump, filter, valves and plumbing at the pad. A leak in the pool shell or an underground line is a different job, so tell us what you see and we will say whether it is one we take on.

What pool equipment do you install in Contra Costa County?

Pumps, including variable speed models, filters, auto-fillers, drain covers, pool sweeps, control systems and bubble covers.

Should I replace a single speed pool pump with a variable speed one in Contra Costa County?

When an old pump fails, we handle variable speed pool pump replacement. It is the common upgrade, and the Jandy e-Pump is one we install.

Will you show me how to use a new pool controller in Contra Costa County?

Yes. Controller programming and an equipment demonstration are part of the job.

Pool service license, services and quotes in Contra Costa County

Are you licensed in California?

Yes. Look up CA License #878056 by number at cslb.ca.gov: the Contractors State License Board shows it current and active, issued in 2006, classified C-61/D35 Pool and Spa Maintenance.

How do I get a quote for pool service in Contra Costa County?

Send the form with your town and what the pool needs, or call (925) 309-4685 during office hours.

Still have a question about your East Bay pool?

Call (925) 309-4685 or send the form with your town and what the pool needs.

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